That package we sent to the wrong zip code. It's a bother. Decided yesterday that I'd actually talk to someone at the post office to see if there's someway to actually get this package sent back to me. It shouldn't be that hard. Really.
Tried to do an online chat. Got a robot-chat. No help at all.
Tried to do an actual phone call. After ten minutes navigating an increasingly frustrating menu with no good options, I finally requested a customer service representative. "All of our representatives are currently assisting .....yada yada yada. Your current wait time is 1 hour 4 minutes - 1 hour 5 minutes."
I couldn't even laugh at that. Is it a deliberate ploy to make people get frustrated and give up?
So then I tried the "contact us via email" route. And (no surprise here) the site for email is "temporarily unavailable".
Argh.
And now the package has left the Oakland facility for another unspecified facility.
Grrr.
Sigh.
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